Words alone cannot describe the level of trust and confidence I had after meeting Dr. Omar Krad for the first time. I had chosen to schedule an appointment with him after diligently looking into his credentials and reading what some of his patients had to say about him. And, after our initial meeting, I was glad I chose to wait the time it took to book his “first available appointment”. Dr. Krad is a friendly, highly trained, and skilled professional who kindly took the time to listen to me before evaluating my problems/needs. I felt that Dr. Krad presented his diagnosis, treatment options, and opinion(s) to me in a way that was easy for me to understand and formulate questions. His office staff is attentive, pleasant, efficient and, in general, give the appearance that they’re happy to be working there. (Which, I believe, is a reflection of the organization, interaction, and leadership between staff and office management). PS I’ve now had two separate procedures (including cataract removal) done. I was well cared for and received excellent results (without experiencing any pain or discomfort to speak of). Natalie (one of Dr. Krad’s technicians) is very sweet, kind, and proficient as she navigates her way through the technology and collects updated data/information to pass on to Dr. Krad. Both front desk receptionists make you feel welcome as soon as you come through the front door and I’ve witnessed their willingness to go “above and beyond” to help patients for [whatever] they may need/want. I can understand why his patient base is so loyal ... Dr. Krad is exactly the doctor you want in your corner in today’s medical environment.